At Pet Palace Store, we work hard to make sure your pet’s essentials get to you quickly and safely.
Processing Time
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Orders are processed within 1–2 business days after payment is received.
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You will receive an email confirmation with tracking details once your order has shipped.
Delivery Time
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Standard delivery usually takes 3–7 business days depending on your location.
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Express and priority shipping options are available at checkout for faster delivery.
Shipping Rates
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Free Shipping is available on all orders over $50.
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For orders under $50, standard shipping rates will apply and are calculated at checkout.
Fast & Reliable Delivery
We partner with trusted carriers to ensure your order arrives on time. Please note that delivery times may vary during holidays or due to unforeseen carrier delays.
International Shipping
Currently, we only ship within the United States. (International shipping coming soon!)